Seamlessly manage contacts, cases, and data in one place
"I have been able to manage a huge case load myself and stay totally organized. I like that my colleagues can see any file they may need to avoid wasting time and repeating the same actions."
—Eva H., Executive Assistant
Save hours of time with paperless case management
Capture any case data and related interactions in a searchable, secure platform.
✓ Get total visibility into every case
✓ Access ongoing casework from anywhere
✓ Share one platform with office and remote staff
Get to know your constituents
CivicTrack allows you to store all contact and interaction data in one centralized web space, creating a holistic record for each constituent.
✓ Build your own detailed people database
✓ Personalize your service delivery
✓ Build relationships that last
"We're able to track how many touches with the same person, what each touch was about, and when. Search helps find each contact record easily."
— Randy H., Constituency Affairs Advisor
Gain control of your documentation
Store all your documents in one centralized location. Easily search, manage and retrieve important documentation—all with unlimited storage capacity.
✓ No file type restrictions
✓ In-built PDF, Word, and Excel editors
✓ Version Tracking
"If we need any information regarding any case we simply have to type in the name and the whole case will be in front of us. Any kind of document can be uploaded as evidence. It's simply amazing software."
— Ria S., Constituency Assistant
Who we serve
With CivicTrack, you have easy-to-use tech and smart people on your side.
Build the infrastructure to strengthen your relationship with constituents and gain greater credibility for your office in the community.
The CivicTrack difference
Simple to set up
Switch from Excel or another provider? We offer implementation assistance to ensure that your data smoothly and securely transfers into CivicTrack.
As intuitive as CivicTrack is to start using it, we provide free training for our users and ongoing support.
Secure and customizable
Permission-based access per user and a high degree of customization to meet your needs.
contacts saved in CivicTrack
case files created in the system
rated client support
High rating in Capterra
Take CivicTrack with you wherever you go.
Access ongoing casework from anywhere on any device from a secure web browser. Stay equipped in the field: manage cases, make notes, and perform contact research - all from your device connected to the Internet.
Make privacy and security a center of your work
Caseworkers often handle loads of case files and documents. Get sensitive data out of email where information can be vulnerable. CivicTrack's case management platform ensures personal, and office information are kept secure in one place with bank-grade 2048-bit encryption.