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Trusted all-in-one system for Social and Human Services

Have you always wished you could double your staff? CivicTrack gives you tools to optimize your operations, manage cases more effectively, know your constituents and better serve your community.

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Increase productivity and grow your impact with CivicTrack

People Database

One place to record every interaction and store all contact data of your constituents.

Case Management

Casework of the future with immediate access to all relevant case information.

Document Management

Unlimited storage to save and manage important documentation.

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CivicTrack was built just for you

Deliver an improved level of service to create satisfaction and build trust in your nonprofit. Customizable to meet the needs of human and social service organizations of any size.

4 M

case files created in CivicTrack

10 M

contacts saved in CivicTrack


rated client support


high rating in Capterra

Resolve cases faster with paperless case management

Improve staff productivity with immediate access to all relevant case data and a collaborative approach to case resolution.

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Access ongoing casework from anywhere

In the office or on the road, our web-based platform gives an organization a central workplace that's easy to access via your smartphone, tablet, notebook, or desktop.

Roles & Permissions

Set roles and related permissions and access so you can feel confident you have control over your constituent information and empower your team to work effectively.

Tasks & Notifications

Define the steps for each case and assign those tasks to the appropriate staff. Instantly get email notifications for created and updated case files.

Personalize your service delivery

Give your staff 360-degree visibility into constituents, empowering them to deliver a personalized, champion level of service.

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Relationship Management

Detailed communication preferences and notes let you interact with your constituents in the way they are most comfortable with.

Detailed Record

Every client is unique. Know your constituents, empathize on a deeper level and build meaningful relationships with your constituents.

Provide your team with a central place to work

Distributed teams work better through case content sharing and collaboration. Easily manage your network of volunteers and staff while staying in control of data and case management.

Quick data entry

When a new email case comes in, CivicTrack helps to create a case instantly, gathering all the relevant information and assigning a case number for each inquiry.

Shared work queue

Cases are routed to a shared work queue allowing case managers to easily assign and accept the work, no matter where they reside.

Get started to better serve your clients with a purpose-built software

A real person will onboard you and provide ongoing support so you have confidence in every step.

CivicTrack Brochure

Download our digital brochure and discover how CivicTrack can help your nonprofit thrive.

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