Use CivicTrack as Gov CRM
We'll consolidate your data and preload your CivicTrack account with any existing lists and databases you have.
Manage citizens, stakeholders and partners in one platform. Use tools to identify the right people for your newsletter & emails.
Get an at-a-glance view of a constituent’s personal data, contact and history with you. Because CivicTrack is integrated with case management, inquiries are automatically recorded on each contact, creating a holistic constituent record.
Build loyalty with personalization
Transform scripted communication into lively, personalized conversations. CivicTrack allows to build a 360-degree view of constituents and record their interactions with you over time.
Detailed communication preferences and notes let you interact with your constituents in the way they are most comfortable with.
Every constituent is unique. Understand what concerns your community, empathize on a deeper level and build meaningful relationships with your constituents.
Maximum productivity with minimum effort
Spend less time on administrative tasks and data entry. CivicTrack is built to be used less so you can focus more on relationships.
CivicTrack automatically fills addresses making data submission faster and more accurate.
CivicTrack automatically links constituents who have a direct relationship with one another.
Google Maps view
Instantly get a visual understanding of matter with a street view.
Easily merge duplicates with our de-duplicate button. CivicTrack's smart duplicate detection system will give a heads-up when you enter a duplicate contact.
Data Export & Reporting
Easily export contacts to Microsoft Excel.
Provides individual reports from any designated fields.