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Constituent Management Software for State and Local Officials

The fastest, easiest way to manage constituents, handle casework, and engage with your electorate.

Rethink constituent management

CivicTrack saves you hours of time each week by combining multiple tools into a single platform.
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Reduce response time

Keep track of constituent requests. Connect constituents to the people and services they need, and track each case until it is closed.

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Constituent management

Create detailed constituent profiles. Capture their contact details, interests and concerns to better understand the pulse of your community. 

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Improve civic engagement

Tag and categorize your constituents. Create and send branded newsletters. Align your messages with specific target groups.

Trusted by over a hundred customers in North America with a user base of 500 government workers


Simplify Constituent Management

Say goodbye to hard copies, scattered systems and lost data.  Easily keep track of all your constituents and correspondence, and record and complete cases all in one place.
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Create a centralized system of record

Manage constituents, cases, volunteers, activities, and more – in one place. And since CivicTrack is cloud-based, you can access your data from anywhere.

Know more about your constituents 

CivicTrack lets you create detailed profiles of your constituents. Securely store and track personal, contact and demographic data.

Remember every interaction

Record all your interactions, capture notes, and log emails from Outlook directly into a constituent record.

Maximize your outreach efforts

CivicTrack lets you quickly create lists of people who share similar characteristics or interests and reach out to that group with a message that matters.

Organize contacts with customizable tags

Tag and categorize constituents, and business and professional contacts.

"CivicTrack keeps our office together, allowing any staff to talk professionally to constituents."​

Randy H., Constituency Affairs Advisor

Make casework a breeze with CivicTrack

Simplify case management and provide timely responses to your constituents.

Reduce response time

Track and respond quickly and efficiently to inquiries, issues and requests from your constituents.

Create new cases easily

Simply drag an email from Outlook into CivicTrack to create a new case. Record detailed notes and attach relevant documents.

Secure sensitive information

Set permissions to protect sensitive case details and use notes to easily share updates on a case.

Track case progress at a glance

Schedule interactions, set case statuses, and easily share updates on a case.

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“CivicTrack's CRM is crucial to our achieving a 360 degree view of our citizens, allowing us to better serve their needs. It has made us more efficient while improving our constituent service.”

Chief of Staff to MP

See how it works

Ready to take the next step?

Schedule a call with our team to learn how the right technology can help you better serve your constituents.

Book a personalized demo today

Learn how we make it easy and seamless for elected officials to engage with their constituents.
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Reduce response time 

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Improve civic engagement

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Build trust in Government 

How did you hear of CivicTrack?
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