Rethink constituent management
CivicTrack saves you hours of time each week by combining multiple tools into a single platform.
Government case management
Keep track of constituent inquiries. Record and complete cases. Organize deadlines and follow-ups.
Database searchable by a constituent. Create detailed resident profiles. Record comprehensive notes of all interactions.
Tag and categorize your constituents. Align your messages with specific target groups.
Create constituent profiles
Your constituents are real people with unique needs and concerns. CivicTrack lets you capture all the vital information about each of them and keep detailed records of all interactions, correspondence, case files, notes and more - all in one place.
Keep track of citizens issues
Spreadsheets are cumbersome and prone to human errors. It's quicker and easier to manage constituent requests in CivicTrack, and with our powerful search feature, you'll always be able to find things in a flash.
Record and complete cases
Respond to and resolve problems more quickly with case management tools that automate manual data entry and centralize constituent requests. Record all your interactions, capture essential data and speed outcomes for your constituents.
Tailor your message
Keep your message tailored and impactful. Use tags and filters to categorize your constituents the way you want based on demographic data, activities, interests, issues and more, creating precise target lists that ensure your messages resonate.
And much more...
Store photos, letters and files
Attach relevant files to constituent records and efficiently manage your documentation using custom folders, an integrated document editor, and version-tracking capabilities.
Organize deadlines and follow-ups
Never forget to follow up with someone ever again. We’ll send you a reminder when it’s time to check in on a case, helping you manage your time effectively.
Monitor trending issues
Generate detailed reports on constituent inquiries. Proactively tackle issues that impact multiple districts or municipalities.
Available everywhere you go - on your computer, tablet, and smartphone, with no need to download anything.
Switching to CivicTrack is easy
As a CivicTrack client, you'll receive dedicated resources to ensure the successful implementation and execution of the CivicTrack Software.
Unlimited case records
Training and onboarding
Personal account manager
Book a personalized demo today
Discover for yourself the power of CivicTrack:
Unify your data and actions
Drive efficiency and accuracy
Build stronger relationships