The #1 Constituent Management Software for Elected Officials

Trusted by government offices to respond faster, stay organized, and build stronger connections with constituents. See how CivicTrack can streamline your workflow.

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Trusted by government offices across North America to strengthen how they serve their constituents—every single day.

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Why Elected Officials Choose CivicTrack

Built specifically for elected officials

(not adapted from business CRMs)

Fast onboarding with full support

from our team

Proven success in offices just like yours — from small towns to major state legislatures

Get a Personalized Walkthrough

See Why Government Offices Just Like Yours Are Using CivicTrack

All-in-one
Constituent Hub

Manage casework, outreach, and updates in one place — no more juggling spreadsheets, emails, and sticky notes.

Respond in Real Time, Not Weeks Later

With built-in automation and smart templates, CivicTrack helps your team respond faster—just like the most efficient offices in the country.

Save Hours
Every Week

CivicTrack cuts down on busywork by automatically sorting, tagging, and summarizing constituent requests.

Improve Your Response Times

CivicTrack has been a game-changer for managing requests. It helps our team stay on top of cases and respond quickly to those who need assistance.

Patrick D. Cousineau,
Director of Operations & Parliamentary Affairs at House of Commons

Upgrade your office

The Only
Constituent Management Software for Elected Officials

Designed from the ground up to tackle the challenges faced by elected officials and their offices, CivicTrack speeds up your daily work and makes it easy to manage casework, stay on top of messages, and stay connected with your community.

Constituent Services & Casework

Stay on top of every inquiry—whether it’s a quick question or a complex case.

Constituent
Profiles

Make every interaction count with full visibility into each constituent’s history.

Responding to Your Residents

Keep your team aligned with ready-to-send responses for common concerns.

Communications & Outreach

Send targeted updates based on location, interests, or community concerns.

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TAKE A QUICK TOUR OF CIVICTRACK

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Make Great Service Your New Standard

Stop drowning in emails with tools that organize your work and speed up response time.

Getting Emails on the Same Topic?

Draft & approve responses to common constituent concerns and respond faster.

Track Every Inquiry

See the status of all your cases at a glance, identify cases that haven’t been followed up.

Build Reports in Minutes

Quickly generate reports on caseloads, resolution times, and top issues — for your team, your constituents, or your next town hall.

Make Every Interaction Count

Respond and reach out to each constituent with a message that matters.

Respond Like You Know Them

Access every past interaction with a single click.

Reach the Right People

Send targeted updates based on location, interests,

or community concerns.

Smart Tagging

Spend less time logging with smart summarization and categorization tools that keep your data organized and help you reach people with the topics they care about.

Don’t just respond - deliver

Move from reactive to proactive with tools to track, spot issues, and actively engage.

Know Who’s Reaching Out — and From Where

CivicTrack builds rich constituent profiles automatically — from their concerns to their history with your office. With our map-based interface, you’ll see where your attention is most needed.

Classify and Categorise your Cases

Track how frequently people are reaching out to your office, what issues they care about.

Constituent Groupings That Work

Segment constituents based on meaningful criteria and engage with them in bulk with a one to one feel.

Reclaim Hours
of Admin Time with AI

Our clients say it's like gaining an extra staff member. CivicTrack handles the busywork by automatically summarizing, categorizing, and filling in case details — so you spend less time logging and more time serving.

Ready to Get Started?

Experience firsthand how CivicTrack can enhance your office's efficiency and constituent engagement.