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Modern challenges demand modern constituent management software
All-in-one constituent management system for Elected Officials
Build stronger relationships with constituents, automate repetitive tasks, and stay on top of every request.
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Target your outreach
Every touchpoint with your constituents matters. CivicTrack helps you stay on top of what matters most to your constituents and send targeted messages that resonate with their interests and concerns.
Stay on top of casework
Constituent services are at the heart of your work. CivicTrack simplifies casework, letting you quickly log requests from constituents, provide updates, and track each case until it’s resolved.
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Collect the data that matters most and report on your success
Data helps you understand your office and your constituents. CivicTrack provides visibility into the types of cases staffers spend their time on, response times, as well as insights that improve time to resolution.
Strengthen trust with each interaction
Constituents want to know that their concerns are being taken seriously — not just being auto-replied to. CivicTrack allows you to easily organize all the incoming correspondence and give them updates and information relevant to their specific interests and concerns.
See what is inside
Centralized casework
Whether you’re handling a quick question or a complex issue, CivicTrack helps you manage the process from start to finish, ensuring timely resolutions.
Constituent profiles
When a constituent reaches out about an issue—within seconds, you can pull up their contact history, previous interactions, and any ongoing concerns.
Reporting & Analytics
Track engagement, identify trends, and monitor staff performance, helping you make informed decisions that better serve your community.
Targeted outreach
CivicTrack lets you quickly create lists of people who share similar characteristics or interests and reach out to that group with a message that matters.
Surveys
Boost engagement by customizing your emails and newsletters with features like surveys and event sign-ups.
Branded newsletters
Email is the best way to stay in touch with your constituents. Send branded emails from a trusted .gov domain and build trust with each interaction.
We work with officials across North America, at all levels of government
Members of Parliament
Members of Provincial & Territorial Government
Mayors
Councillors
Don't put democracy on hold
Step 1: Register for a demo
Schedule a call with our team to learn how the right technology can help you better serve your constituents.
Step 2: Launch your new CMS
Free implementation and data migration services to ensure the seamless integration of your new software.
Step 3: Training
Free, comprehensive training for elected officials and their teams and ongoing support.
Book a personalized demo today
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Reduce response time
Enhance constituent services
Strengthen trust with each interaction