FEATURES
There’s so much happening behind the scenes of CivicTrack to ensure you receive the most useful and time-saving features possible. We’ve outlined the key features below so you can learn the benefits you’ll receive when you choose to use CivicTrack.

CASEWORK MANAGEMENT
End-to-end tracking, so nothing falls through the cracks
View all constituent case files at a glance on your personal dashboard
Robust tracking options
Assign and share case files with your colleagues
E-mail notifications for created and updated case files
Follow-up reminder notifications
Provides management reports on constituent and office activities
Upload attachments
Drag & drop Outlook e-mails
Integrates with Google Maps
ENHANCED CONTACT LIST MANAGEMENT
For your constituents, businesses, and other stakeholders
We'll preload your account with any existing lists and databases you have
Duplicate detection system
Easy to us de-duplicate button
Manage non-constituent records such as businesses, associations, and etc
Customized group tagging of constituents or businesses
Associate constituents by address
Automatic linking of household members
Google Address Complete
Create Microsoft Word letter templates
Create Microsoft Word envelope labels
- Export lists to Microsoft Excel
Provides individual reports from any designated fields
E-mail blast using SES
Flag constituents as Do Not Call, Do Not Email, or Do Not Mail


FULL DOCUMENT MANAGEMENT
Store and management important documents for your constituents
Upload and manage scanned letters, photos, emails and more
In-built PDF, Word, and Excel editors
Version Tracking
Unlimited storage capacity
No file type restrictions
Provides and enforces consistent file naming conventions
VERSATILE AND SECURE
Certainty of delivery and extensive flexibility
Web-based constituency management
Access your information from any device and any OS
Share one platform with office and remote staff
Widely used and proven by Canadian Municipalities and Federal MP’s
Permission based access per user
High degree of customization to meet your needs
Information stored on secure, redundant Canadian servers
- Secured through 2048-bit SSL encryption
No need to download updates
Available 24/7
- Support included
Training provided
